CANCELLATION & REFUND POLICY

All reservation payments are non-refundable, but you may apply the amount paid toward another stay within 12 months of the original booking date.

To reschedule and transfer your payment, you must cancel and rebook at least 7 days before your scheduled arrival. If you cancel less than 7 days before your arrival date, all payments will be forfeited.

Cancellations made after 3:00 PM on the day before arrival or no-shows will result in the credit card on file being charged the full booking amount.
For reservations secured with a deposit, the remaining balance is due upon arrival.

No refunds will be given for early departures.

CHECK-IN/CHECK-OUT

You are welcome to check in any time after 2PM. CHECK OUT: 10AM

LATE CHECK INS

Should you be arriving after 8PM, Please notify us so we can leave you late check in directions.

LINENS & TOWELS

Linens & towels are provided here at the lodge. You don't need to worry about anything but the clothes on your back!

DINING

A one of a kind waterfront meal service is offered Tuesday-Saturday evenings in our main lodge. If you will be with us on a Sunday or Monday night, please plan accordingly. There are several great options for dining in Patten. Please do be in touch prior to your trip to let us know if you are interested in eating with us! We are happy to prepare it "To-Go" for you if you prefer.

Breakfast is available 7 days/week and should be pre-ordered at the time you check in.  We offer "To Go" breakfast at 7:30 am or dine-in breakfast at 8 o'clock. We'll be sure you are fed if you let us know you'd like to be!

Bagged Lunches are available with advance notice. Please let us know ahead of time if you'd like a lunch to take with you! The cost is $20 and will include a large sandwich, chips or trail mix, fruit and a sweet treat.

Dining reservation cancellations must be made at least 48 hours prior to the reservation time to avoid any fees. For late cancellations or no-shows, a charge of $25 per person will apply.

DIETARY RESTRICTIONS

Gluten Free? Vegan? Lactose Intolerant? Or maybe all three?!  We are happy to make sure you can eat what you want to eat while you're with us! Our menu is limited and options will be chef's choice, but as long as we know, we are happy to cater to you!

PET POLICY

We are a pet friendly facility and allow guests staying in our Private Cabins to bring their furry friends. Pets are expected to be well behaved and current on vaccinations. For the safety and comfort of other guests (and your pet), pets must be under the owners control at all times. Pet owners will be responsible for the cost of any damage done by their pets.

A few considerations before you arrive:

• No more than 2 dogs per cabin
• Dog should be on flea and tick medication.
• $30 per night per dog charge
• Dogs should not be left alone in your cabin.

Dogs are not permitted in the main Lodge or on furniture in your cabin.  A dumpster is located next to the garage to clean up after your dog and we kindly ask that you don’t leave any surprises.

While we don’t require your dog to be leashed, please be considerate of other guests. Our dog, Moxie, is a frequent visitor or our cabin guests. Please let us know if you would prefer she doesn’t visit you during your stay. She’s very friendly, but we understand that not all dogs get along.

DIRECTIONS

Our lodge is located in the north woods of Maine, as you know. You’ll be tempted to follow Google’s directions right to our door, however, sometimes, Google doesn’t always know that we live in the woods. Please follow the directions. Once you reach Patten, Maine, take a left at Craig's Clam Shop on Rt. 159. Travel about 10 miles until you cross a bridge over looking lower Shin Pond. Our winter driveway is located BEFORE you reach Shin Pond Village. You'll see our sign when you cross the bridge into Shin Pond and head up the hill. Turn down this road and you'll reach the lodge after 1/2 mile down a dirt driveway.  Please drive with caution. 

Updated 11/11/2024

Private Cabins

 Choose from one of four Private Cabins sleeping 2-8 people. All are equipped with full baths, propane or wood heat, and cooking facilities – open year round. Our private cabins are Pet Friendly, allowing you the opportunity to relax and enjoy the wilderness of northern Maine along with your furry friend.

Our cabins do NOT have wifi. We believe that everyday life comes with enough social media and news that it's nice to have the opportunity for our guests to truly disconnect with technology and reconnect with nature. If you just can't stay away, you are welcome to come inside the lodge at anytime where you will have access to wifi.